Closure of Named, Named White and virtual cards

Dear valued CoinsBank Customer,

We regret to inform you that 5th of January 2018 our card issuer, WaveCrest Holding Ltd has taken the step of closing all of its Visa prepaid cards due to a change in operating permissions. All Named, Named White and Virtual cards have been closed and will no longer work.

In a few days we will refund all the expenses related to issuance of active plastic cards. All new card orders also have been cancelled and orders fees have been returned to Customer’s accounts. Our platform works in regular mode, all funds deposited to CoinsBank accounts remains safe and untouched and are available by using other payment methods. 

We take care of our customers and understand that many people may lost their source of funds. Free funds withdrawals by Western Union up to 1000 USD are available for users with active cards. CoinsBank team always tries to find the best solutions for our customers and cares about the well-being of users. We deeply apologies for any inconvenience caused despite it is not our fault. 


Faithfully yours,